ZIXA Strong Physio Catalogue 2025-2026
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ZIXA Strong Physio Catalogue
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Replacement Policy
CONDITIONS FOR REPLACEMENT
We shall replace a product under following conditions:
- In case the product is delivered in damaged/open condition
- Wrong Product delivered
In all the above mentioned conditions, a request for replacement should be mailed to us at care@jenburkt.com within 5 days from the date of delivery. We shall arrange pick up of the product within 8 days of replacement request
On receipt of the damaged, open, defective or wrong product at our warehouse, our Quality Control will inspect the product received. We shall replace the product after clearance from them. The Company reserves the right to accept or reject the replacement.
The Company reserves the right to change/modify any of the terms and conditions stated above.
Replacement requests will not be accepted under the following conditions
- Opened/ used/ altered products
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated OR damaged/missing product is reported after 5 days from the date of delivery.
Need help?
Contact us at sales@zixa.co for questions related to refunds and returns.
Shipping & Delivery
On receipt of Paid order, the Company will dispatch/ship the ordered quantity within 2-5 Days. We shall dispatch/ship the order through a reputed courier service within a specified time frame. Under normal circumstances order will be delivered within 2 to 8 business days.
Prices are all-inclusive. You would pay the price displayed on the product page. No shipping charges will be applied. Company will provide FREE SHIPPING on entire range of products.
The item will be shipped to all PIN CODES, though delivery time for some zones may be more than usual delivery time.
Estimated delivery time will depend on the destination to which the order is to be shipped.
Delivery of all orders will be to the registered address of the buyer as per the order details specified at the time of order.
The Company is not responsible for non-delivery due to incomplete/incorrect/insufficient address provided.
Force Majeure:
Notwithstanding the foregoing, the Company’s inability to fulfil its respective obligation here under, for reasons beyond their control, such as shortages or ban of raw materials, situations of war, riots, fire, flood, Pandemic, drought, strikes, lockout, explosions, terrorist act, etc. and all kinds of natural calamities and the like shall be excused from the liability and for responsibilities for specific performance as stated in this policy. In the event, the Company is unable for such reasons to supply any order, no claim shall be made on the Company.
The time of performance affected by the above force majeure event shall be extended by equal period of time, as lost, for the affected party to perform, once the normalcy is restored.
For more information visit www.zixa.co
Disclaimer
The information provided on our web site is for general information purposes only. The Company assumes no responsibility for errors or omission in the contents on the Shipping/Service.
Need help?
Contact us at sales@zixa.co for questions related to refunds and returns.
Refund and Returns Policy
On receipt of paid order, the Company will ship/deliver the order as stated in the Company’s Shipping Policy. A customer cannot cancel the order and demand refund once the order is successfully placed and processed by the payment gateway except under the following circumstances:
- In case, there is a delay of minimum 15 days in processing & delivery of the order, the customer may cancel the order. The Company shall initiate refund within the next 7-10 working days after receipt of cancellation request. The amount will be refunded in the customer’s mode of payment.
- Refund will not be applicable if the buyer’s shipping address mentioned when placing an order is incorrect or insufficient.
- Refund will only be processed if the shipping location is not serviced by our partner courier companies and the same will be communicated to the customer.
- No refund requests will be entertained for damaged products. Damaged products will be replaced as per our replacement policy.
- Refund will not be applicable if the customer refuses to accept the order at the time of delivery.
Need help?
Contact us at sales@zixa.co for questions related to refunds and returns.