CONDITIONS FOR REPLACEMENT
We shall replace a product under following conditions:
- In case the product is delivered in damaged/open condition
- Wrong Product delivered
In all the above mentioned conditions, a request for replacement should be mailed to us at firstname.lastname@example.org within 5 days from the date of delivery. We shall arrange pick up of the product within 8 days of replacement request
On receipt of the damaged, open, defective or wrong product at our warehouse, our Quality Control will inspect the product received. We shall replace the product after clearance from them. The Company reserves the right to accept or reject the replacement.
The Company reserves the right to change/modify any of the terms and conditions stated above.
Replacement requests will not be accepted under the following conditions
- Opened/ used/ altered products
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated OR damaged/missing product is reported after 5 days from the date of delivery.
Contact us at email@example.com for questions related to refunds and returns.